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Privacy Policy

Last Updated: October 2025

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Overview

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This Privacy Policy explains how we collect, use, and protect personal information from visitors to our website, avalonturksandcaicos.com, and guests who book our property, Avalon. The property is located in Turks & Caicos and owned by Canadian residents. 

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Information We Collect

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We collect personal information in the following ways:

Information You Provide

• Name, email address, and phone number

• Booking information (dates, number of guests, special requests)

• Information submitted through our website contact form

• Information shared when you communicate with us directly

Booking Platforms (Airbnb and VRBO)

If you book through Airbnb or VRBO, they provide us with guest details necessary to manage your reservation, including:

• Name

• Email or platform messaging contact

• Booking dates and number of guests

• Payment status (we do not receive or store credit card numbers)
  Please review their respective privacy policies for details on their data practices.

Automatically Collected Information

Through Wix and analytics tools, we may collect:

• IP address

• Browser and device information

• Pages viewed

• Cookies and tracking data used for site functionality and performance

How We Use Your Information

We use personal information to:

• Respond to inquiries and manage bookings

• Communicate with guests before, during, and after stays

• Coordinate guest services with our local property team

• Maintain and improve our website and guest experience

• Meet legal, tax, and regulatory requirements

We do not sell personal information.​

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Cookies

Our website uses cookies for functionality, performance tracking, and user experience. You may adjust your browser settings to manage or disable cookies.​

Data Retention

We retain guest and booking information only as long as needed to provide services and meet legal or accounting obligations.

Security

We use industry-standard safeguards to protect personal information. However, no method of transmission or storage is completely secure.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the details below.

Children’s Privacy

Our site and services are not directed to individuals under 18, and we do not knowingly collect information from minors.

Third-Party Links

Our website may link to other sites (including Airbnb and VRBO). We are not responsible for their content or privacy practices.

Changes

We may update this Policy periodically. The updated version will be posted on this page.

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